1.1 POLICY OVERVIEW
At Adcom, we are committed to protecting and respecting your privacy.
This document explains when and why we collect sensitive information about people who visit our website, how we use it, the conditions under which we can reveal it to others and how we maintain security. Adcom does not buy, sell or rent data from any third party.
We may change this policy from time to time, so please check this page occasionally to make sure you are satisfied with any changes. By using our website, you agree to be bound by this policy.
Any questions regarding this policy and our privacy practices must be sent by email to [email protected] or by writing to the GDPR Office, Adcom Srl, Via Zanardi, 106/10 40131 Bologna (BO).
1.2 WHO ARE WE?
We are Adcom, a retailer of audio, video, professional cinema and broadcasting devices dedicated to helping everyone improve television, video and digital movies. Owner and manager of the data: Adcom Srl VAT 04148130372 CF 04094810373. The registered address is via Zanardi, 50 40131 Bologna (BO).
Interested: Stefano Mariani, sub-director Massimo Donato
1.3 HOW DO WE COLLECT INFORMATION FROM YOU?
We get sensitive information about you when you register voluntarily using our website or by retention by our customer management team for example, when you contact us for information on products and services, to purchase equipment or to book repair / assistance, rental, to create or modify "kits" or to register for an event organized by us or to register for our newsletter.
1.4 WHAT KIND OF INFORMATION ARE COLLECTED ON YOU?
The personal information we collect may include your name, address, email address, IP address and information on which pages have been read and when. If you purchase or rent a product from us both online and at our site, your card details are not stored by us, they are collected by our third-party payment processors, specialized in the acquisition and online processing encrypted by protocol SSL of credit / debit card transactions, as explained below.
1.5 HOW ARE YOUR INFORMATION USED?
We can use your information to:
• process the orders you have sent / executed
• fulfill our obligations arising from any contracts between you and us
• deal with requests / questions / returns, etc.
• listen to your point of view or comments on the services we provide.
• inform you of changes to our services.
• send you communications that you have requested and that may be of interest to you (these may include information on products, events, promotional offers, etc.)
• processing a job application or collaboration
We periodically review the retention period for personal information. We are legally obliged to maintain certain types of information to fulfill our tax obligations. We will keep your personal information on our systems for as long as necessary for the activity in question, or as long as it is established in any relevant contract in which we are involved.
1.6 WHO HAS ACCESS TO YOUR INFORMATION?
We will not sell or rent your information to third parties under any circumstances.
Third-party service providers working on our behalf: we may pass on your information to third-party service providers, agent subcontractors and other associated organizations for the purpose of completing tasks and providing services to you on our behalf (eg processors of payment "Banca Sella" and "Paypal" to process the payment card or financial companies to facilitate lines of credit or transport companies to ensure the delivery of goods / order fulfillment). When we use third-party service providers, we only disclose the personal information necessary to provide the service and we have an existing contract that requires them to keep your information protected and not use it for their own direct marketing purposes. You are assured that we will not release your information to third parties outside the ADCOM network so that they can be used for their own direct marketing purposes.
When using secure online payment pages, you are redirected to a secure third-party payment portal (eg "Banca Sella" or "PayPal", etc.), our third-party payment processors specialize in acquisition and processing of credit / debit card transactions online. If you have questions regarding secure transactions, please contact us.
We will not share your personal information with third parties for marketing purposes.
In the event of the sale or total or partial restructuring of our business of selling goods and services, sensitive data may be transferred to third parties as part of the transaction.
1.7 YOUR CHOICES
You can choose whether or not you wish to receive information from us. If you do not wish to receive direct marketing communications from us on our products, services, events, news and news, you can select your choices by selecting the relevant boxes in the form in which we collect your information.
We will not contact you for marketing purposes by email, telephone or text message if you have not given your consent. You can change your marketing preferences at any time by contacting us by e-mail: [email protected] or by phone at 051366940.
1.8 HOW YOU CAN ACCESS AND UPDATE YOUR INFORMATION
The accuracy of your information is important to us. We are working to make it easier to review and correct the information we hold about you. In the meantime, if you change your email address or any of the other information in our possession it is inaccurate or out of date, in accordance with articles 15 and ss. of EU regulation 2016/679, you can:
• update your profile online on our website
• request that your sales representative call 051369940 for you
• send us an email to [email protected]
• write to: GDPR Office c / o Adcom Srl, Via Zanardi, 106/10 40131 Bologna (BO)
You have the right to request a copy of the information that ADCOM holds about you and we will provide this information free of charge provided that your request is fair and reasonable (we may charge € 10 for requests for information deemed repetitive, unreasonable or burdensome).
1.9 HOW WE PROTECT YOUR INFORMATION AGAINST LOSS, IMPROPER USE OR UNAUTHORIZED ALTERATION
When you provide us with personal information, we take steps to ensure that it is securely processed with an access password. We do not store any details of the credit or debit card (unless explicitly requested by you) and we do everything we can to protect all other sensitive data (including cryptography on the data we have at our office and with 128 bit encryption on SSL TLS 1.0 on our site).
As evidence of this when you are on any part of our site a padlock icon will appear in the address bar of web browsers such as Microsoft Internet Explorer, Google Chrome, Apple Safari or Mozilla Firefox to name a few as examples.
Non-sensitive details (your e-mail address, etc.) are transmitted in clear text over the Internet and this can never be guaranteed 100% secure. Consequently, while we strive to protect your personal information, we cannot guarantee the security of the information you transmit to us and you do it at your own risk. Once we have received your information, we do our best to ensure its security on our systems. Where we have given (or where you have chosen) a password that allows you to access certain parts of our websites, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.
The data is copied internally for backup purposes. Backups are deleted periodically.
We may analyze personal information to create a profile of your interests and preferences in order to contact you with information relevant to you. We can make use of additional information about you when available from external sources (eg Facebook) to help us do it effectively. We may also use your personal information to detect and reduce fraud and credit risk.
1.11 USE OF "COOKIE"
1.12 LINKS TO OTHER WEBSITES
1.13 MINIMUM AGE FOR ACCESS TO SERVICES
We do not knowingly provide services to customers under the age of 18. It is a requirement that all ADCOM customers are over 18 years old.
1.14 TRANSFER OF INFORMATION OUTSIDE EUROPE
As part of the services offered to you through this website, the information you provide to us may be transferred to countries outside the European Union ("EU"). As an example, this can happen if you purchase goods for delivery outside the EU and the chosen transport company is located outside the EU. These countries may not have similar laws to Europe on protecting sensitive data. By submitting your personal data, you accept this transfer, storage or processing. If we transfer your information outside the EU in the same way we will take steps to ensure that appropriate security rules are in place to ensure that your privacy rights continue to be protected as set out in this Notice.
If you use our services while you are outside the EU, your information may be transferred outside the EU in order to provide these services.
1.15 ANALYTICAL SITE REGISTRATION
Our website can also use a session registration service. Adcom collaborates with Google, which has developed products capable of recording mouse clicks, mouse movements, page scrolling and any text typed in website modules. The information collected does not include bank details or sensitive personal data that make you recognizable. Session data made anonymous during these visits can be used for aggregate and statistical reports from Google.
1.16 REVISION OF THE STANDARDS
We maintain this policy under regular review. This policy was last updated in May 2018.